Mercury Insurance
Claims Information

Mercury Insurance Company has staff adjusters that are employees of Mercury. On occasion, such as a big storm, Mercury may utilize independent adjusters or even "Storm Troopers." Storm Troopers are temporary adjusters, poorly trained and mostly unqualified to handle your claim. I recommend that if a Storm Trooper shows up to handle your claim, inform him that you do not accept a temporary adjuster. Then call the claims department of Mercury and request another qualified adjuster.

Insurance companies today are using the business philosophy of "Delay, Deny and Defend" when handling claims. They know that this puts financial pressure on policyholders and claimants, and pressure makes policyholders and claimants more likely to accept a reduced claim settlement.

You must learn the claim strategies that the insurance companies know already so that you can maximize your claim settlement. No matter what kind of insurance claim you are submitting, you will lose thousands of dollars without these winning claims strategies. My strategies work 100% of the time!!

My book will teach you what you need!

“This hot selling book has been rated the Number One Book on Insurance Claims continuously since October 2007!! Find Out Why!  

From: Russell D. Longcore


Dear Friends:

It is only the policyholder WHO IS THE BEST INFORMED ABOUT THE CLAIMS PROCESS who will receive the most money from the insurance company at claims time.

Never forget that sentence.

Most of the people I know, and most of the people I’ve talked to, have had an experience with an insurance company in which they felt they had not been paid all the money they were entitled to collect.

Did I just describe you?

Do you presently have an insurance policy with ANY of the following insurance companies? If you do, you already have problems you might not be aware of yet. The strategies found in this book work 100% OF THE TIME! These strategies show you, the policyholder or claimant, how to maximize your claim settlements no matter which insurance company insures you.

American Family
Auto Owners
American Builders
American Reliable
American Safety
American Superior
Ameriprise P&C
Assurant Group
Atlanta Casualty
Amica Mutual
Atlantic Mutual
Carolina Casualty
Central Mutual
Church Mutual
Cotton States
Continental Western
Continental Casualty
Direct General
Farm Bureau of any state
Federated Mutual
Fireman's Fund
FM Global
Frankenmuth Fremont Mutual
Great American
The General
Georgia Casualty
The Hartford
Hartford Steam Boiler
Hastings Mutual
Kentucky Auto
Liberty Mutual
Lloyds of London
Maryland Casualty
Michigan Millers Mutual
Met PC
Nations Builders
Ohio Casualty
Pennsylvania Lumbermans Mutual
Royal Sun Alliance
Safe Auto
State Auto
State Farm
Southern Guaranty
Southern General
St. Paul Travelers
Sumitomo Marine
Tokio Fire Marine
Windsor Group
Wolverine Mutual
Winterthur Group
ZC Sterling

Has an insurance company ever denied all or a part of your claim?

Have you ever felt that the insurance company or claims adjuster took advantage of you because you didn’t know the claims process?

Have you ever felt scared about an insurance claim because you didn’t know what to do, or what to do next?

Are you a person who has never had an auto or home claim, and wouldn't know the first thing about what to do?

Are you one of the MILLIONS of people who were living in the path of any of the THIRTEEN HURRICANES that hit the USA since 2004?

Have you ever gotten a settlement check that you KNOW was not enough to pay your loss?

Has your experience getting a claim paid left you feeling vulnerable because you DON’T KNOW HOW TO FIGHT BACK?

You may have already lost hundreds…maybe thousands of dollars that you were entitled to collect!

(I’ll bet you didn’t know that if you had a recent claim, you might still be able to collect more money even TODAY! Contact us for more information)

That’s why I’ve written a new book entitled "Insurance Claim Secrets REVEALED!" In my book, I'll show you how to take control of your insurance claims, and add HUNDREDS or even THOUSANDS MORE DOLLARS to your claim settlement!

On October 20, 2008, Russell D. Longcore was notifed that this book was a Finalist in the USA Book News Best Book Awards 2008! The book was listed in the category Personal Finance. You could not do better for your personal finances than to buy and read this book!

Russell D. Longcore was nominated by the Georgia Writers Association for the 2008 Georgia Author of the Year Award! The Georgia Writers Association is affiliated with the Department of Humanities at Kennesaw State University, and is funded by the Georgia General Assembly and the National Endowment for the Arts. This is the 44th annual awards ceremony, and is the most prestigious writing award in the State of Georgia.

This book is Russell's first book! The book is written about insurance claims...not exactly an exciting subject. So, can you imagine how compelling and important this book must be for Russell to receive such a prestigious nomination for an award?

Here is what the experts say about this book!

Check out this amazing quote and endorsement from Tim Ryles, Ph.D., Former Georgia Commissioner of Insurance and Former Director of the Governor’s Office of Consumer Affairs!!

“This book is an easily readable, highly informative insider’s view of the claims process. Don’t file your next claim without reading it.”

Jack Hungelmann, author of the terrific book "Insurance for Dummies," Amazon's Number One book on insurance, says this:

"My first reaction? Lots of interesting stories about your experience as a claims adjuster. Lots of useful tips. My sincere wishes for great success!

William "Chip" Merlin is a nationally-known attorney who goes beyond the fine print. His Tampa, Florida law firm solely represents the rights of residential and commercial policyholders. Here is his stunning quote:

"Insurance is one of the most important financial products any person or business can purchase. The sad reality of the insurance industry's broken promises is made transparent through the astonishing revelations by Russell Longcore in this book."

Here is what our readers have said about this book!

"Using your book I wrote a long letter detailing my (claim) problems with my adjuster. I sent one to the adjuster's supervisor and one to the State Insurance Commissioner.

I want to thank you for giving me the courage to make a fuss. Thanks to your advice and encouragement my insurance company sent me an extra $22,800+ last week. Your book is an invaluable resource."

Susan S., Virginia

* * * *

“Thanks for writing your book. It explains things so the rest of us can understand.”

Dawn A., Houston, TX

* * * *

“I was really glad when I came across your book. I wish we had come across it sooner. Thank you for writing a book and making yourself available for questions.”

Marie R., Warren, NJ

* * * *

“Hey Russ,

Great book! I am sure I will give your books away as gifts too...”

Andy S., Westminster, MA

* * * *

“I heard the DJ on the local radio station talking about Russell's book, so I immediately downloaded it when I got to work. It has been a great help to me. Not only does it talk about vehicle accidents but property damage and more, as well. I would recommend anyone dealing with an insurance company to buy this book. Well worth the knowledge you gain to determine if the insurance company is treating you fairly. Knowledge is power when dealing with insurance companies.”

Lisa W., Winston, GA

* * * *

“Russell D. Longcore deals with this head-on, and in terms that you and I can easily understand. His honest, direct, straight-forward approach is excellent.

It's not a question of "if" you're going to need to know and understand the facts about which Longcore writes in this book - but "when." Longcore addresses those things which the insurance industry would just as soon you never knew, and certainly won't tell you, until after-the-fact. Based on personal experience, I hope it's not too late for you.

If you're considering the purchase of a new policy, or are about to renew a policy - regardless of the type - READ THIS BOOK FIRST.

"INSURANCE CLAIM SECRETS REVEALED!" is a book deserving of a FIVE STAR rating, because it will guide you in your thought process, and protect you in ways that you've never suspected, nor imagined. Pass it up at your own peril.”

Sanders H., Atlanta, GA

* * * *

“At the end of Feb. 2008 a tornado went through our neighborhood. Fortunately the damage we sustained was inconvenient damage. We had several trees down, one unfortunately hit the back of our car, and lots of debris, and the top of our neighbor's pine tree was dropped onto our roof. We called our insurance agent to report and started the clean-up. The weekend after the storm I was listening to the radio and heard Russell Longcore being interview by Ilyce Glink. I was so impressed, I immediately got online to his website and bought the E-book. It downloaded right away and I started to read. Fortunately our house is now back together and we are only out of pocket the amount of our deductible. There is so much information in this book and it's easy to read and understand. No one should be without it.”

Dee K, Atlanta, GA

* * * *

"We definitely were able to use some of the suggestions in your book to help us get a more equitable insurance settlement after a devastating hailstorm caused extensive damage to our home. One of our biggest surprises, after I had spent many frustrating weeks trying to get estimates from several different suppliers for different kinds of damages (roofing, siding, gutters, windows, garage doors, etc.), was that the insurance would actually cover the services of a contractor who would coordinate and take care of all of those needs!

Your suggestions paid for the cost of the book many times over!"

Nancy H., Texas

* * * *

"Your book was extremely helpful."

Sandy T., Massachusetts

Now, a quote from Russell Longcore, our author!

“Stop being cheated by claims adjusters and insurance companies. Take control of your insurance claims and add HUNDREDS or even THOUSANDS MORE DOLLARS to your claim settlement!”

You’re about to discover SHOCKING SECRETS about your insurance policies and how you can collect ALL the money you’re entitled to collect when you have a claim.

Notice that I said...”when you have a claim.” Kiplinger’s Personal Finance Magazine stated that “three out of five Americans with property insurance file at least one claim during their lifetime.”

Statistically, you will have a claim about every six years. You may have had more claims in less time...there are others who haven’t had a claim in decades. BUT YOU WILL HAVE A LOSS, and will file an insurance claim sometime in the foreseeable future.

Don’t wait until you’re in the middle of a claim to learn about how your insurance policy works...THE TIME TO LEARN IS NOW!!

You may be thinking...”A book about insurance claims? Could there be a more boring subject?”

Learning how to collect THOUSANDS MORE DOLLARS should take the boredom out of insurance claims for you!

STOP FOR A FEW SECONDS AND THINK about these few questions:

When you buy a computer, or cell phone, or refrigerator, or camera or any new comes with an owner’s manual. Don’t you usually keep those manuals? Why? Because they contain valuable information on how to properly use that new purchase.

Insurance policies don’t come with an owner’s manual. And if you don’t learn how to use your policy, you could LOSE THOUSANDS of dollars!

Do you have a first aid kit in your house?

Do you own a toolbox?

Do you have smoke alarms and a fire extinguisher in your home?

Do you have a spare tire in your car?

Do you have jumper cables in your car?

Have you ever bought and read a book that shows you how to fix something?

Have you ever learned how to fix something BEFORE it broke?

Have you bought auto, life, homeowners or business insurance policies?

Why would you do ANY of those things?

ANSWER….so you’d be prepared BEFORE something bad happens.



I'm sure you'll agree with me that IF...or WHEN you have an insurance claim, it will cost you money. Perhaps you'll only have to pay your deductible. But if you don't know how to properly collect from your insurance company, you stand to lose HUNDREDS OR THOUSANDS OF DOLLARS at claim time.

So, you know only too well that there is a price for doing something about this problem, and a much higher price for doing nothing about it.

I'll show you that the price for doing nothing will cost you A BUNCH OF DOLLARS, and the price for doing something will cost you pennies in comparison.

This is the best book you can own on the strategies YOU need to use to get the insurance companies to pay you ALL the money you are entitled to collect when you have a claim.

Wouldn't you agree that nothing else matters about insurance other than getting the claim PAID IN FULL?

In this book, you will learn:

• The games and scams insurance companies use to cut costs and keep claim payments at the lowest amounts possible

* The TWO WORDS you must NEVER SAY at an auto accident scene

• When it's the right time to use an attorney. REMEMBER THIS! Not knowing your rights is the SAME as not HAVING your rights.

* How to save HUNDREDS on insurance premiums

• How YOU can take control of your claim, and not allow the insurance company or claims adjuster to control YOU

* Claims adjusters...whose side are they really on?

• What a Public Adjuster is, the valuable help you can get from Public Adjusters, and when you should hire one

* That the insurance adjuster is NOT there to help you get all the money you should collect

• Learn how insurance companies increase their profits by DECREASING THEIR SETTLEMENTS!

* and much more

You will learn:

What to do when you have a car accident...BEFORE you open the car door or talk to anyone

* How much MORE money I collected (thousands!) in the two small claims I had while writing this book

• Learn how Co-insurance can steal THOUSANDS from you at claim time

* Why fast claims service is not necessarily the best for you, but GREAT for the insurance company

• How your mortgage company may mishandle your escrow account, and how it could cost your family TENS OF THOUSANDS of dollars

* About Diminished Value on automobiles, and how it can cost you THOUSANDS if you don't fight

• Discover the difference between Original Equipment Manufacturer (OEM) auto parts and cheap imitation parts, and how YOUR SAFETY is at stake when you get your car repaired.

* And so much more!!

Benjamin Franklin wrote: “An ounce of prevention is worth a pound of cure.” We all practice that concept every day. We’ve learned...sometimes the hard way...that it pays to prevent bad things from happening rather than dealing with them after they’ve already happened.

Prevention is why table saws have a guard on the blade.

Prevention is why you brush your teeth.

Prevention is why chimney sweeps have steady jobs.


Bad Stuff is why hospital emergency rooms are so busy.

Bad Stuff is why dentists make so much money.

Bad Stuff is a house fire because you didn’t call the chimney sweep.

So, isn’t PREVENTION the best way for you and I to protect ourselves?

That’s the kind of information you’ll find in the book “Insurance Claim Secrets REVEALED!”

I’m so confident that my book will be the greatest resource you’ve ever read about insurance claims that I’m posting the book’s Table of Contents, Introduction, Foreword and Chapter One here at the website. Look at the red nav buttons on the left.

But Wait!! There’s a BUNCH more for you!!

Sure, I designed this website to introduce you to my book and make it easy for you to buy a copy...even multiple copies so you can keep one and give one as a gift to a friend or loved one. But there’s MUCH MORE here at this website than just claims information.

At this website, here are only SOME of the things you’ll find...

• FREE downloadable insurance claim forms,including a listing of all of the State Insurance Departments, addresses and phone numbers.

A FREE monthly newsletter (a $147 value) PACKED FULL of great information about insurance, money, health, food and some random stuff that I run into that I think is interesting, and I want to share with you.

• An archive of newsletters that you can read through, even download!

• Valuable Links to other goods and services that give YOU a competitive edge in handling your money, your insurance, and your family, and help you to have a MUCH RICHER, FULLER AND FULFILLING LIFE.

• I’ll show you how you can get FREE insurance quotes for every kind of insurance imaginable. Get agents to compete for your business with no cost or obligation.

• If you’re a business person, and have employees, I’ll show you how to increase productivity and loyalty, and reward them for great service.

• If you’re in any kind of business, I’ll show you how to boost sales and create CUSTOMER LOYALTY, rather than just customer satisfaction.

• I’ll show you how to find TERRIFIC legal representation anywhere in North America for just pennies a day!



So, go ahead and buy the softcover book at only $29.97 plus $3.99 shipping and handling. We will ship your personally autographed book the same day that we receive the order. When you buy the book, I'll also send you FOUR FREE SPECIAL REPORTS, valued at $60.00!!

First is "Should You Buy Car Rental Insurance?" (a $20 value). Learn all you need to know to save a bunch of money when you rent a car.

Next is "Electronics and Computer Insurance," which tells you how your insurance policies could reduce or even deny coverage on electronics or computers, and how to overcome and win. (a $20 value)

Third is "5 Things To Do When Buying Car Insurance." (a $10 value)

Fourth is "5 Things To Avoid When Buying Car Insurance." (a $10 value)

At that price, you'll still collect a hundred times more than the book costs....could be a thousand times more!

Click below NOW to order the softcover book!


We have also published this book in the form of an E-book! For those that are not familiar with E-books, let me quickly explain. An E-book is an “electronic book,” which is simply a downloadable file of the book in its entirety. E-book technology allows you to download “Insurance Claim Secrets REVEALED!” directly onto your computer. Then, you can read it while sitting at your computer.

For only $19.00 (that's a whopping 40% off the softcover price), we will send you the E-book after you order.That way, you’ll be able to begin soaking up these strategies within just a few seconds of placing your order!! Plus, you’ll still be welcome to go to the website and profit even more from the FREE information and valuable web links.

I'll also include the FOUR FREE SPECIAL REPORTS with your Ebook order.

Click below NOW to order your Ebook!

Off-line Ordering

Click here for a downloadable PDF order form to mail or fax your order. Simply print this order form, complete the form and send it along with your payment information to the address on the form. Or, you may either send your order by fax or scan it and email it to us. The email address is:

If you mail the order form, make your check or money order payable to Abigail Morgan Austin Publishing Company. We will quickly ship your order once the check clears the bank.

Please keep in mind that when you use the Shopping Cart on the website, we email you the downloadable products within seconds so you can get instantly get started learning the strategies that will put HUNDREDS, even THOUSANDS MORE DOLLARS into your pocket at claim time.


Great Gift Ideas!!

Books are a favorite item to give as a gift for nearly any occasion. Give this book to someone you care about. If they EVER have a claim, they will remember that it was YOU that helped them collect much more money in their claim settlement!

Order multiple copies of the book, and give one to your:





-best friend



-friend at work

-valued customer

You can NEVER GO WRONG by giving this book as a gift!! And, if you are planning to buy more than five copies, we offer quantity discounts. Simply click on the "Discounts" nav button for more details.

I look forward to getting a letter from you, telling me about your claims experience and how much more money you got in your claim settlement. I also want to hear any other stories of how the information and links on this website helped you have a better life. Even though I get an amazing amount of mail, please write to me. I’d LOVE to hear YOUR success story.

We may even include your success story at our website (naturally with your permission).

Send me a letter or send me an email. But let me hear from you!


Russell D. Longcore

P.S. If you don’t order “Insurance Claim Secrets REVEALED!” right now, how will you learn all of the games and scams the insurance companies are using that are costing you hundreds or even thousands of dollars that you are ENTITLED to collect? Remember, I guarantee that if you use just one of my secrets and strategies, it will pay for the price of the book many times over.

P.P.S. A very popular question from our clients outside the United States is “will these strategies work for those outside the USA (South America, Canada, Europe, Asia, Australia)?” Happily, I’m able to inform you that the strategies found in the book are applicable outside the USA. Most of the insurance policies around the world work similarly. And, most insurance companies around the world are operated similarly. Therefore, the insurance companies are NOT going to help you get the maximum amount of claim settlement money. That would diminish their profits.

P.P.P.S. We are hearing from restoration contractors, realtors, automobile dealers, condo associations, apartment complexes, insurance agents, attorneys and public adjusters...even radio stations...who want to give away copies of this book to their clients and prospects. If you want to buy multiple copies of the book, we can offer you quantity discounts on the book. Click on the "Discounts" button for details.

P.P.P.S. Non-profit organizations can receive hefty discounts and a charitable contribution of a share of the profits of this book's sales. Contact us right away for details.

It is only the policyholder WHO IS THE BEST INFORMED ABOUT THE CLAIMS PROCESS who will receive the most money from the insurance company at claims time.

We appreciate any comments or feedback. Click the Contact Us button and leave your comments. We want to hear from you and serve you better!


The information in this book is general in nature and does not take into account each and every situation that could possibly arise. You must thoroughly review your own insurance policy to determine your rights and responsibilities, and the rights and responsibilities of the insurance company. The information provided herein is intended to be current and accurate. However, such information may not be sufficient to deal with your individual situation.

Trafford Publishing, Abigail Morgan Austin Publishing, the author, contributors or distributors do not warrant, guarantee or represent in any manner that the information presented herein is suitable for you. No portion of this book is intended to provide you with legal advice regarding your individual policy or claim. The information herein is meant to assist and guide you, and should not be relied upon as a substitute for independent research, tax and legal advice. Before acting on our advice, we recommend that you seek legal counsel from your attorney.

The laws governing each state will not only vary, but are continuously subject to change. We strongly urge you to seek legal advice before taking any action.


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